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Aragon Housing Association's Straight Talking Team looks at information given to customers to make sure that it is clear and easy to read. They get involved by:
The team looks important information going to Aragon's customers. Some examples include:
policies and strategies
tenant, leaseholder and shared ownership handbooks
articles in Aragon's customer newsletter, Intouch
Customers who are interested in becoming a member of the team attend forums after looking through documents in their own time. These can be sent either via email or through the post.
If you are interested in reviewing Aragon's documents, or would like any further information, please contact Sasha McGregor, Community consultation Officer on 01525 844510 or at email@example.com