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Online rent payment: BillPay

The online payment service we offer is a Santander (formerly Alliance & Leicester Commercial Bank) product known as BillPay.

If you have one of the following:

credit or debit cards from any UK bank, you can now pay your rent over the Internet, using this service.

The minimum payment you can make is £1.

The BillPay service validates your payment on-line at the same time as you make payment. An acknowledgement is displayed when your payment is processed. You can take a copy of that acknowledgement for your own records.

If your card issuer does not authorise payment a message tells you authorisation has been declined. If you cannot correct any error you will need to arrange payment by an alternative method.

Debit card issuers check for fraudulent payments. Therefore if you try to make a payment that does not correspond to your usual pattern of card use your card issuer may not authorise the payment. Consequently, we recommend that if you intend to pay a significantly larger amount than you would normally pay by Debit Card, you should:

• advise your card issuer in advance
• tell them you intend paying over the Internet
• ask them to confirm they will authorise an internet payment.

We recommend that you register with the BillPay service. If you register you will be able to see if your payment transaction has completed successfully. You can also view a history of all your BillPay payments. Exceptionally you may be timed out or experience communications problems during a transaction. If this occurs you may receive an error message giving advice what to do next.

To make payment click on the link below

Disclaimer: The Santander BillPay service is not an Aragon Housing Association product. We are not responsible for the contents or reliability of these websites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.