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Aragon Housing Association has an improvement programme to modernise our properties.
This makes sure all our customers have a home to live in which meets what is known as the Decent Homes Standard.
If you have an enquiry regarding any of the improvement programmes please contact our Customer Service team who will be able to give you more information regarding your property.
Or you can sign up for a My Place Portal account, which will list any programmes up and coming on your property in the next year, along with showing you your rent details, repair history and allow you to make rent payments.
The Decent Homes Standard is a Government target set to ensure all social housing meets an acceptable standard. This includes all the properties owned and managed by Aragon.
To be defined as decent, a home must meet each of the following criteria:
1. The current statutory minimum standard for housing. Homes that fail to meet this are those containing one or more hazards assessed as serious under the Housing Health and Safety Rating System.
2. It is in a reasonable state of repair. Homes which fail this are those where either:
one or more of the key building components are old and, because of their condition, need replacing or major repair
two or more of the other building components are old and, because of their condition, need replacing or major repair.
3. It has reasonably modern facilities and services. Homes that fail to meet this criteria are those that lack three or more of the following:
a reasonably modern kitchen (20 years old or less)
a kitchen with adequate space and layout
a reasonably modern bathroom (30 years old or less)
an appropriately located bathroom and WC
adequate insulation against external noise (where external noise is a problem)
adequate size and layout of common areas for blocks of flats.
4. It provides a reasonable degree of thermal comfort. This means that your home must have both effective insulation and efficient heating.
To ensure that Aragon properties are kept in good condition we plan an annual Major Improvement Works Programme. This includes:
new heating installation and cavity wall insulation
painting and decoration
We will always let you know in advance if we plan to undertake any major maintenance work to your home and will offer you as much choice as possible.