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On a rolling basis, Aragon Housing Association replaces heating systems to help keep them up to date and in a good state of repair. Maintaining Aragon's properties in good order is one of our long term objectives and is a key part of the Association's on-going 30 year major works improvement plan.
Once we have informed you that a new heating system is due, a member of the Aragon Project Team will visit you to survey your home, explain what is involved, outline how you will benefit from the new system and agree with you radiator positions and locations of principal components.
Currently, 2 different types of heating systems are installed
For further information on gas central heating, please see our Gas Central Heating information page
For further information on ASHP's, please see our Air Source Heat Pump information page
All installation work will be carried out by Rule and Parker Limited, a family firm from Cambridgeshire, under our supervision - www.RuleandParker.com
There will be some inconvenience as replacing a heating system involves major work. However, we will ensure that you have access to essential facilities during the works, and if needed temporary electric heating panels will be provided. You will receive at least 10 days' notice prior to the works commencing and the work will take approximately 7 working days.
On completion of the work you will be issued with a satisfaction survey, the information you provide helps us monitor the service we and the contractor have provided.
Our customer satisfaction levels are consistently high, which indicates that our residents are very pleased with their new heating installation, the service they receive and the workmanship.
Complete the online heating question form and one of our team will contact you shortly.