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On a rolling basis, Aragon Housing Association replaces heating systems to help keep them up to date and in a good state of repair. Maintaining Aragon's properties in good order is one of our long term objectives and is a key part of the Association's on-going 30 year major works improvement plan.
Once we have informed you that a new heating system is due, a member of the Aragon Project Team will visit you to survey your home, explain what is involved, outline how you will benefit from the new system and agree with you radiator positions and locations of principal components.
There will be some inconvenience as replacing heating system involves major work. However, we will ensure you will always have toilet and washing facilities during the works, and if needed portable electric heating panels. You will receive at least five days' notice prior to the works commencing. The works will take approximately 10 working days and that the contractor will need access on consecutive days.
Our customer satisfaction levels are consistently high, which indicates that our residents are very pleased with their new heating installation, the service they receive and the workmanship.