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When will I first meet my Housing Officer?
You will meet the Housing Officer when you are a prospective new tenant and have been invited to view your property. The Housing Officer will also arrange for you to sign the tenancy agreement at the start of your tenancy, explaining about the services Aragon provides and advising about your rights and responsibilities as a tenant.
The Housing Officer provides a range of services for tenants, shared owners and leaseholders including:
Visiting new tenants at the start of their tenancy.
Investigating complaints about anti-social behaviour and taking appropriate action. Find out more about our approach to tackling anti-social behaviour.
Investigating complaints about tenancy fraud. For example, when a tenant moves out of their house and then takes on tenants of their own to live at the property, this is often called sub-letting the whole of the property.
Contacting tenants who are behind with their rent. They can offer support and advice if you are having difficulties paying your rent. They can make an agreement for you to make regular payments to clear your arrears. They can also make a referral to our Free Money Advice Service.
Our Customer Services Team on 0300 123 5544 can answer most queries, however they may ask your Housing Officer to help with certain matters for example if you have a complaint about anti-social behaviour issues.
Below is a grid of all our Housing officers and the areas they cover. You can either view more details about each officer by clicking on their name.
Area 1 includes:-
Area 2 includes:-
Area 3 includes:-
Area 4 includes:-
Area 5 includes:-
Collette Conway / Liz Walker Tel: 01525 844449
Isabel Foster / Linda Wiles Tel: 01525 844451
Housing Officer: Anne-Michelle Collins
Tel: 01525 844447
Cherise BerridgeTel: 01525 844448
Housing Officer: Stephanie Moore Tel: 01525 844556
Aspley GuiseBeanhill BletchleyBroughtonCentral MKDeanshangerEversholtHusborne CrawleyHockliffeLidlingtonMilton BryanNewport PagnellNewton Leys Oxley ParkRidgmontSteppingleyTingrithWoburnWolvertonWoburn Sands
CamptonClophillHaynes Houghton ConquestShefford
Cranfield ElstowHarrold Hulcote and Salford MarstonMauldenMillbrookRushdenWellingborough
Area 6 includes:-
Area 7 includes:-
Area 8 includes:-
Area 9 includes:-
Area 10 includes:-
Tracey Allister Tel: 01525 844547
Lorraine Jones / Helena Johnson Tel: 01525 844545
Housing Officer: Rachel MacKay Tel: 01525 844544
Housing Officer: Sylvia Howard Tel: 01525 844555
Housing Officer: Jackie Squires Tel: 01525 844464
Biggleswade Anne StreetAuckland RoadBack StreetBanks RoadBroad MeadChurchill CourtCopelandsCoppice MeadDells LaneThe DellsEdward RoadElm RoadFairlandsFairholmeFurzenhall RoadHavelock RoadHolme CrescentKitelands RoadLawnsideLawrence RoadLime Tree WalkLindsell CrescentMead EndNewtown CourtNorthfieldsOak CrescentPlayfield ClosePotton RoadThe RowlandsShuttleworth CourtSun StreetUrban WayWinston Crescent DuntonSuttonWrestlingworthWimpole
Biggleswade East WalkGlebe RoadDrove RoadHitchmead RoadLaburnham RoadRowan CrescentSouth WalkStratton WaySutton AvenueWest Walk
BlunhamEverton MoggerhangerPottonTempsford Willington
BeestonBroomCaldecoteCliftonHatchHenlowLangfordMeppershallNorthill & IckwellSouthillStanford