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My housing officer

When will I first meet my Housing Officer?

You will meet the Housing Officer when you are a prospective new tenant and have been invited to view your property. The Housing Officer will also arrange for you to sign the tenancy agreement at the start of your tenancy, explaining about the services Aragon provides and advising about your rights and responsibilities as a tenant.

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What does my Housing Officer do?

The Housing Officer provides a range of services for tenants, shared owners and leaseholders including:

  • Visiting new tenants at the start of their tenancy.

  • Investigating complaints about anti-social behaviour and taking appropriate action.  Find out more about our approach to tackling anti-social behaviour.

  • Investigating complaints about tenancy fraud. For example, when a tenant moves out of their house and then takes on tenants of their own to live at the property, this is often called sub-letting the whole of the property.

  • Contacting tenants who are behind with their rent.  They can offer support and advice if you are having difficulties paying your rent.  They can make an agreement for you to make regular payments to clear your arrears.  They can also make a referral to our Free Money Advice Service. 

     

What can I contact my Housing Officer for?

  • Our Customer Services Team on 0300 123 5544 can answer most queries, however they may ask your Housing Officer to help with certain matters for example if you have a complaint about anti-social behaviour issues.

 

How can I contact my Housing Officer?

Below is a grid of all our Housing officers and the areas they cover. You can either view more details about each officer by clicking on their name.

 

Area 1 includes:-

 

Area 2 includes:-

 

Area 3 includes:-

 

Area 4 includes:-

 

Area 5 includes:-

Housing Officer:
Collette Conway / Liz Walker
Tel: 01525 844449

Housing Officer:
Isabel Foster / Linda Wiles
Tel: 01525 844451

Housing Officer: Anne-Michelle Collins

Tel: 01525 844447

Housing Officer:
Cherise Berridge
Tel: 01525 844448

Housing Officer: Stephanie Moore
Tel: 01525 844556

Aspley Guise
Beanhill Bletchley
Broughton
Central MK
Deanshanger
Eversholt
Husborne Crawley
Hockliffe
Lidlington
Milton Bryan
Newport Pagnell
Newton Leys
Oxley Park
Ridgmont
Steppingley
Tingrith
Woburn
Wolverton
Woburn Sands

Campton
Clophill
Haynes
Houghton Conquest
Shefford

Flitwick
Harlington
Westoning

Bedford
Clapham
Cranfield
Elstow
Harrold
Hulcote and Salford
Marston
Maulden
Millbrook
Rushden
Wellingborough

 

Arlesey
Stotfold



 

Area 6 includes:-

 

Area 7 includes:-

 

Area 8 includes:-

 

Area 9 includes:-

 

Area 10 includes:-

Housing Officer:
Tracey Allister
Tel: 01525 844547

Housing Officer:
Lorraine Jones / Helena Johnson
Tel: 01525 844545

Housing Officer: Rachel MacKay
Tel: 01525 844544

Housing Officer: Sylvia Howard
Tel:  01525 844555 

Housing Officer: Jackie Squires
Tel: 01525 844464

Biggleswade
Anne Street
Auckland Road
Back Street
Banks Road
Broad Mead
Churchill Court
Copelands
Coppice Mead
Dells Lane
The Dells
Edward Road
Elm Road
Fairlands
Fairholme
Furzenhall Road
Havelock Road
Holme Crescent
Kitelands Road
Lawnside
Lawrence Road
Lime Tree Walk
Lindsell Crescent
Mead End
Newtown Court
Northfields
Oak Crescent
Playfield Close
Potton Road
The Rowlands
Shuttleworth Court
Sun Street
Urban Way
Winston Crescent Dunton
Sutton
Wrestlingworth
Wimpole

Biggleswade
East Walk
Glebe Road
Drove Road
Hitchmead Road
Laburnham Road
Rowan Crescent
South Walk
Stratton Way
Sutton Avenue
West Walk
Blunham
Everton
Moggerhanger
Potton
Tempsford
Willington

Sandy

Beeston
Broom
Caldecote
Clifton
Hatch
Henlow
Langford
Meppershall
Northill & Ickwell
Southill
Stanford

Ampthill
Chalton
Flitton
Gravenhurst
Greenfield
Luton
Pegsdon
Pulloxhill
Shillington
Silsoe
Stondon

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