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When will I first meet my Housing Officer?
You will meet the Housing Officer when you are a prospective new tenant and have been invited to view your property. The Housing Officer will also arrange for you to sign the tenancy agreement at the start of your tenancy, explaining about the services Aragon provides and advising about your rights and responsibilities as a tenant.
The Housing Officer provides a range of services for tenants, shared owners and leaseholders including:
Visiting new tenants at the start of their tenancy.
Investigating complaints about anti-social behaviour and taking appropriate action. Find out more about our approach to tackling anti-social behaviour.
Investigating complaints about tenancy fraud. For example, when a tenant moves out of their house and then takes on tenants of their own to live at the property, this is often called sub-letting the whole of the property.
Contacting tenants who are behind with their rent. They can offer support and advice if you are having difficulties paying your rent. They can make an agreement for you to make regular payments to clear your arrears. They can also make a referral to our Free Money Advice Service.
Our Customer Services Team on 0300 123 5544 can answer most queries, however they may ask your Housing Officer to help with certain matters for example if you have a complaint about anti-social behaviour issues.
Below is a grid of all our Housing officers and the areas they cover. You can either view more details about each officer by clicking on their name.
Area 1 includes:-
Area 2 includes:-
Area 3 includes:-
Area 4 includes:-
Area 5 includes:-
Housing Officer: Rochelle Teacher / Stephanie Riley Tel: 01525 844449
Julie Smith Tel: 01525 844451
Housing Officer: Collette Conway/ Liz Walker
Tel: 01525 844447
Housing Officer: Leanne Dow Tel: 01525 844448
Housing Officer: Andrew Hinde Tel: 01525 844556
Aspley GuiseBeanhill BletchleyBroughtonCentral MKDeanshangerEversholtHusborne CrawleyHockliffeLidlingtonMilton BryanNewport PagnellNewton Leys Oxley ParkRidgmontSteppingleyTingrithWoburnWolvertonWoburn Sands
CamptonClophillHaynes Houghton ConquestShefford
Bedford Clapham Cranfield ElstowHarrold Hulcote and Salford MarstonMauldenMillbrookRushdenWellingborough
Area 6 includes:-
Area 7 includes:-
Area 8 includes:-
Area 9 includes:-
Area 10 includes:-
Housing Officer: Joseph Jean-Baptiste Tel: 01525 844547
Housing Officer: Rino Sapia Tel: 01525 844545
Housing Officer: Lynn Maher Tel: 01525 844544
Housing Officer: Isabel Foster / Linda Wiles Tel: 01525 844555
Housing Officer: Anne-Michelle Collins
Tel: 01525 844464
Biggleswade Anne Street Auckland Road Back Street Banks Road Broad Mead Churchill Court Copelands Coppice Mead Dells Lane The Dells Edward Road Elm Road Fairlands Fairholme Furzenhall Road Havelock Road Holme Crescent Kitelands Road Lawnside Lawrence Road Lime Tree Walk Lindsell Crescent Mead End Newtown Court Northfields Oak Crescent Playfield Close Potton Road The Rowlands Shuttleworth Court Sun Street Urban Way Winston Crescent DuntonSuttonWrestlingworthWimpole
Biggleswade East Walk Glebe Road Drove Road Hitchmead Road Laburnham Road Rowan Crescent South Walk Stratton Way Sutton Avenue West Walk BlunhamEverton MoggerhangerPottonTempsford Willington
BeestonBroomCaldecoteCliftonHatchHenlowLangfordMeppershallNorthill & IckwellSouthillStanford