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My Place Portal

My Place Portal, pay online and view rent account details

My Place Portal Online Service

My Place Portal allows customers online access on the go to:-

  • pay your rent
  • See your rent statement
  • check the progress of repairs 
  • Find local hospitals, doctors surgery's and pharmacy's near your property.


The service is secure, so no one else can access your details. In order to use the service you must first register. For Joint Tenancies, it is strongly recommended that each Joint Tenant registers separately to obtain individual login details.

My Place Portal Registration

This can be done using a Facebook, Twitter or Google account you may already have or if you prefer you can register by entering a email address and password.
For all registration options you will need your Rent Account number to hand.

Once the registration is completed, you will receive a confirmation email from account@myplaceportal.co.uk. A few days later you will receive a letter in the post containing your secure PIN number which you will need to login to the online services.

My Place Portal Login

Once you have received your PIN number through the post you are ready to access the system. Have your Rent Account number and PIN number to hand as you will need them both to log in.

Log in for online services
Register for My Place Portal


Website Security

My Place Portal uses a secure online system. To ensure this security the log on and Register links will launch a new window.

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