How to pay your rent

You are able to pay your rent using the following methods:

• Direct Debit - we currently offer collection dates on the 1st, 7th and 15th of each month.
  
  A Direct Debit Mandate form will need to be completed and returned to our office.
  
  

Aragon Housing Association collects rent from most tenants over a 48 week period every year and the Direct Debit will be set based on four weeks every month (making 48 rent weeks for the year).

Some residents are required to pay their rent monthly in advance. For example if your rent is due on the 1st of every month your Direct Debit should be set up for that date, however if you want to choose a later Direct Debit date you will need to ensure your account has a credit to cover the period from the 1st of the month.

We will notify you of any changes to the amount to be collected and amend it when your rent amount changes, with the first Direct Debit of each rent year being taken on the 15th of April to allow the correct notification period in line with the Direct Debit guarantee.

• Automated telephone payment line - using Debit or Credit cards on 0845 3039489 available 24 hours a day (excluding American Express or Diner Cards).
  
  You will be asked to respond to a series of questions and once the payment has been made, you will be given a payment reference for your records.
  
  You will need your eight digit tenancy reference number and card details to hand when you call.
  
  

• Online at www.santanderbillpayment.co.uk using the following cards: 

Debit Cards for Online rent payment

Credit Cards for Online payment

More information about paying on line

• Rent payment card - you can pay at all Post Offices or Payzone outlets using your rent payment card.

• Standing Order - a Standing Order instruction will need to be completed and returned to your Bank to be actioned (remember to amend it when your rent amount changes).

• Home banking - if you have internet access you can setup home banking through your Bank's website and regular transfers can then be made to us using the bank details below:

  
  NAT WEST BANK PLC, Ampthill
  Sort Code: 60-01-16
  Account Number: 26029502
  
  

• By Post - with a cheque, made payable to Aragon Housing Association (writing your tenancy reference number on the back) to our offices.

  (Katherine's House, Dunstable Street, Ampthill, Bedfordshire, MK45 2JP)

If you would like to know more about any of these methods of payment please contact us on
01525 840505.  You can also read our ways to pay rent leaflet online or pick one up from our offices.