Use our antisocial behaviour (ASB) toolkit to work out what is and what is not antisocial behaviour, and what steps you need to take.
Firstly can you resolve the issue yourself?
Your neighbour may be quite unaware they are causing a problem. If you approach them calmly and discuss what is annoying you, they may be quite understanding. Usually this is much better than letting things build up and having a shouting match, or writing angry letters, when it could all have been sorted out easily.
We have a step by step guide to trying to resolve neighbour or neighbourhood issues without the need to make an official report.
To keep track of ASB there is an incident report log sheet located at the bottom of the page.
Unable to resolve the issue yourself and need our help?
If you are unable to resolve the issue please contact us and either:
- complete our Reporting Antisocial behaviour form
- contact us on: 0300 123 5544 at anytime 24 hours a day, seven days a week.
- or Speak to your Housing Officer
However if the antisocial behaviour puts you, your family or property in immediate danger you should always ring 999.
If the antisocial behaviour incident is a police issue, but not an emergency, please call 101.
For information about hate crime please go to www.stophateuk.org/.
Ongoing antisocial behaviour causing harassment, alarm or distress to members of the public in our area may need further intervention by organisations such as the Council, Police, health organisation, and registered social landlords. Together they may be able to find a solution by completing a joint case review and action plan.
Victims and/or complainants are entitled to apply for a review of their case if they feel the problem has not been resolved, despite having previously reported it to one or more agencies and even if those agencies had supported a joint action plan.
The Anti-Social Behaviour, Crime and Policing Act 2014, sets out the requirement for local authorities and others to make arrangements for, and to carry out, Anti-Social Behaviour Case Reviews – otherwise known as the ‘Community Trigger’. There are certain criteria that need to be met in order for antisocial behaviour cases to be considered for a case review.
For more information about the criteria and case review process please click on your local council below:
Resolving Neighbourhood issues
A step by step guide to resolving neighbour or neighbourhood issues yourself.
Antisocial behaviour leaflet
Aragon’s information leaflet about antisocial behaviour
Antisocial behaviour incident Log form
This document can printed and used to make a diary of antisocial behaviour incidents