Getting online

People up and down the country are getting online for the first time, developing their skills and learning more about the benefits of being online.

We’re supporting residents to get online. Whether you want to find out more about your favourite sport, job hunting, shopping or just events in your local area, the internet can help you.

Depending on your reason for getting online we can offer various types of training.

First steps into Getting Digital

As a registered member of the Online Centres Network we can offer participants on our WWW training sessions a chance to find out more about the web through the ‘Learn my Way’ modules.

Our online courses cover:

  • Using a keyboard and mouse
  • Email
  • Shopping
  • Staying in touch
  • Online banking

Once you complete the course you will get a personalised certificate and you can progress to more advanced courses if you like.

You might even find yourself wanting to support others and become a digital champion?

IT Skills to help get you into work.

With the introduction of Universal Credit, it’s absolutely essential that our residents know how to find their way around a computer to fill in online forms to make benefits claims and complete job applications.

We are here to help. Participants don’t have to have a computer – we are working to make sure our tenants can learn how to get the most of the web and have the IT skills to help them get into work.

Sessions cover:

  • Email
  • Job hunting on the web
  • Surfing the web
  • And much much more…

Building on your skills, and thanks to our partnership with the Online Centres Network, we are able to offer a City and Guilds accreditation in Online Basics.

This course is perfect for our residents who are currently looking for work or simply looking to build their CV.

Coffee & Light Bytes

This course is specifically aimed at tablet users, so bring your iPad, Kindle or Hudl along!

These short bitesize sessions last one hour and cover topics such as:

  • Email
  • Internet
  • Spps
  • Photos
  • Skype

These informal sessions are great if you have any questions about using your devices.


We also offer support to our residents on how to use My Place Portal, our secure online service allowing our residents access on the go to their rent accounts and to check the progress of repairs.

If you need to make a Universal Credit application online, we offer support to get you familiar with what is going to be asked of you.

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