We have been notified of a potential safety concern with two types of tumble dryers manufactured between April 2004 and September 2015. Whirlpool UK Appliances Limited advises you to:
- Check your tumble dryer. If you own an Indesit, Hotpoint, Creda, Swan or Proline tumble dryer manufactured between April 2004 and September 2015 to check if it’s affected (and then register for a free modification if it is). To check, use the model checker on the following websites https://safety.hotpoint.eu/, https://safety.indesit.eu and https://safety-swan.eu. Alternatively you can call Whirlpool direct on their dedicated Freephone helpline: 0800 151 0905.
- Follow the safety advice. It is very important that if you have an affected dryer you must unplug it and do not use it before it has been modified.
- Book an appointment. Once you have checked and confirmed that your tumble dryer is affected and you have registered for the modification, Whirlpool will arrange for an engineer to visit and perform the modification free of charge. The appointment will take approximately one hour. The improvements will enhance the safety and quality of the tumble dryer.
- Register all appliances, whether new or old. Whirlpool fully supports the safety initiative from the Association of Manufacturers of Domestic Appliances (AMDEA), Register My Appliance, which enables manufacturers to identify and contact customers more easily should a product safety issue arise. All appliances should be registered at the following website: https://www.registermyappliance.org.uk/