Ways to pay your rent

We offer a range of ways you can pay your rent.

Direct Debit

Direct Debit is the easiest way to pay your rent.

With a Direct Debit you tell your bank or building society that you want us to take your rent payments direct from your account.

We currently offer monthly collection dates between the 1st and 28th of each month.

Please be aware: From April 2017 we are changing how we collect some Direct Debit payments.  If we currently collect your rent Direct Debit payments in arrears, we will review the amount you pay to ensure your rent is paid in advance, as per your tenancy agreement or lease.  We will of course advise you in writing at least 10 days before any changed Direct Debit payment is collected in order that you can contact us if you have any queries or concerns about this

Set up a direct debit

My Place Portal

Online payments via My Place Portal

This service allows our customers online access on the go via smartphone, tablet or at your desk on a PC, which ever way you view My Place Portal you will have fast access to the following services:-
  • pay your rent
  • see your rent statement
  • report and check the progress of repairs
  • update your details and people living in your home
  • find local hospitals, doctors surgeries and pharmacies near your property.

You will need your rent account number to hand to set up an account. Find out more information about My Place Portal or

Create a My Place Portal account

Rent payment card

If you have a Rent card you can pay at all Post Offices or payzone outlets using your rent payment card.

payzone - post officepostoffice


On the telephone

Using either a Debit or Credit card on 0300 123 3423 available 24 hours a day.

You will be asked to respond to a series of questions and once the payment has been made, you will be given a payment reference for your records. You will need your eight digit tenancy reference number and card details to hand when you call.

Please be aware we do not accept American Express or Diner Cards.


Other Methods

Standing Order

Standing Order instruction will need to be completed and returned to your Bank to be actioned (remember to amend it when your rent amount changes).

PDF Document Aragon Standing Order form

Home banking

If you have internet access you can setup home banking through your Bank’s website and regular transfers can then be made to us using the bank details below:

Sort Code: 60-01-16
Account Number: 26029502

By Post

With a cheque, made payable to Aragon Housing Association (writing your tenancy reference number on the back) to our offices.
(Katherine’s House, Dunstable Street, Ampthill, Bedfordshire, MK45 2JP)

If you would like to know more about any of these methods of payment please contact us.


Rent In Advance

Rent must be paid in advance in accordance with your tenancy agreement or lease.  This means your rent account must not be in arrears between payments regardless of how you pay e.g. weekly, fortnightly or monthly payments.

This still applies if you are in receipt of housing related benefits such as Housing Benefit or Universal Credit.

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